CGI Off Campus Drive 2022 – Off Campus Jobs, Walkin Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process : CGI company is going to recruit candidates for graduates through off campus. The candidates who are completed in BE/B.Tech, ME/M.Tech, MCA, Any Degree Branches Eligible to apply. Here you can check CGI address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.
Be readily available to answer the phone to our customers in a professional and efficient manner.
Providing a positive image of the company through your role as the first point of contact with customers
To ensure that all work is carried out in accordance with ITIL Incident Management guidelines
Log calls via the appropriate call logging system and provide a high level of technical fix. For example: Reset Passwords and unlock accounts for internal and external customers where possible o To provide first line printer support for the server infrastructure
Complete courtesy call backs to the customer where required Add value to your team environment by being enthusiastic and maintaining a positive attitude.
To achieve all team and personal performance goals as defined by the company Ensure calls returned to Service Desk are reassigned without delay
Monitor related calls if required
Monitor ‘open’ incident calls Adhere to ISO9001 and ISO27001 procedures Ensure that your individual training record is kept up to date.
Actively employ, share and contribute to the company’s knowledge base. Deliverables
Achievement of all targets including first time fix
Record comprehensive details of all Service Desk calls
Perform Customer Call backs on a daily basis in accordance with the requirement of specific contracts
Perform monitoring of open calls in accordance with the requirement of specific contracts
Skills Required For CGI Off Campus Drive 2022
Good communication Skills and Verbal Skills
Initiative and enterprise
Planning and organizing
Quick learning Skills
Good technology Subjects.
Selection Process For CGI Off Campus Drive 2022
Aptitude Written Test Online
Documents to be Carried for CGI Off Campus Drive 2022
You should carry a copy of the Latest Resume.
Aadhar Card (original and photocopy) with three passport size photographs are must.
You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
Students should have all the essential educational certificates along with the xerox copies.
How To Apply For CGI Off Campus Drive 2022
Step 1 : Eligible candidates apply this drive online by below link
Step 2 : Complete Application Form and Submit Your Resume Along With Cover Letter
Step 3 : After Completing Above 2 Steps You Get Interview Call Letter and Crack The Interview