Crediwatch Off Campus Drive 2022-Off Campus Jobs Walkin Drive and Recruitment Eligibility, Careers, Salary, Qualifications, Selection Process:Crediwatch Company will be seeking candidates for graduate positions Off campuses. Candidates who have successful in BE/B.Tech, ME/M.Tech, MCA, Any Degree branches are eligible to apply. Here you can find the Crediwatch address, the date of interview, details on eligibility and interview agenda, as well as the application process information, and application procedure are provided below.
Job Description For Crediwatch Off Campus Drive 2022
First and all subsequent contact to customer
9*5 support via phone, email, and online platforms such as Teams, Zoom, Google Meet
Basic Level 1 troubleshooting, redirect to L2/L3 as required
Search product documents to verify if reported problems are already known issues with a defined resolution plan
Impact analysis with accurate classification of reported issues to ensure appropriate prioritization
Assisting in qualification/replication of the reported issue in an appropriate customer environment
Information gathering to ensure complete availability of details required for root cause analysis
Problem routing/escalation to second/third level support or third parties where required
Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status.
Gather the required information, Document solutions and create a knowledge repository to best handle customer inquiries.
Bring new ideas for innovation and automation excellence into the Support team.
Manage customer expectations regarding estimated response times for issue resolution.
Respond to tickets, answering all customer concerns
Collect prompt and accurate feedback from customers
Be responsible for presentation and analysis of important support metrics including average response time, first call resolution, customer satisfaction rating and net promoter score.
Skills Required For CrediwatchOff Campus Drive 2022
Willing to work in a flexible working environment.
Excellent Customer Service Orientation
Expertise working with MS Office tools.
Ability to learn and articulate software-related and technical concepts
Skills
Strong active listening skills and excellent written and oral communications skills
Ability to multitask in a fast-paced environment
Strong attention to detail when communicating with customers (verbal & written)
Ability to empathize with customers and convey confidence
Strong documentation skills
Business and customer understanding
Problem solving capability
Ability to honour deadlines
A proactive approach to support
Emotional maturity to handle difficult situations
Selection Process For Crediwatch Off Campus Drive 2022
Aptitude Written Test Online
Group Discussion
Technical Interview
HR Interview
Documents to be Carried forCrediwatch Off Campus Drive 2022
You should carry a copy of the Latest Resume.
Aadhar Card (original and photocopy) with three passport size photographs are must.
You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
Students should have all the essential educational certificates along with the xerox copies.
How To Apply For Crediwatch Off Campus Drive 2022
Step 1 : Eligible candidates apply this drive online by below link
Step 2 : Complete Application Form and Submit Your Resume Along With Cover Letter
Step 3 : After Completing Above 2 Steps You Get Interview Call Letter and Crack The Interview
