Hexaware Off Drive 2022-Off Campus Jobs Walkin Drive and Recruitment Eligibility, Careers, Salary, Qualifications, Selection Process:Hexaware Company will be seeking candidates for graduate positions Off campuses. Candidates who have successful in BE/B.Tech, ME/M.Tech, MCA, Any Degree branches are eligible to apply. Here you can find the Hexaware address, the date of interview, details on eligibility and interview agenda, as well as the application process information, and application procedure are provided below.
Excellent verbal and written communication in English is must
Should have basic knowledge on ITIL process and international Client handling over the phone and email
Meet established service level metrics for call response, technical support and customer service
Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution
Follow and complete IT Service desk opening and closing checklists
Research and update knowledge base for solutions that can be used to provide first call or contact resolution
Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting
Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc..(It’s an optional) to troubleshoot and resolve end-users laptops, desktops.
Provide follow-up service to End-users to ensure that service provided by Help Desk has addressed their needs in a timely and efficient manner
Candidates should be open to work in 24*7 shifts environment
Candidates having more than 1 year of education gap and applied in last 6 months with Hexaware are not eligible for this drive
Skills Required For Hexaware Off Drive 2022
Good communication Skills and Verbal Skills
Good teamwork
Problem solving
Initiative and enterprise
Planning and organizing
Self-management
Quick learning Skills
Good technology Subjects.
Selection Process For HexawareCareers 2022
Aptitude Written Test Online
Group Discussion
Technical Interview
HR Interview
Documents to be Carried forHexaware Off Drive 2022
You should carry a copy of the Latest Resume.
Aadhar Card (original and photocopy) with three passport size photographs are must.
You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
Students should have all the essential educational certificates along with the xerox copies.
How To Apply For Hexaware Off Drive 2022
Step 1 : Eligible candidates apply this drive online by below link
Step 2 : Complete Application Form and Submit Your Resume Along With Cover Letter
Step 3 : After Completing Above 2 Steps You Get Interview Call Letter and Crack The Interview
