ITC Infotech Recruitment 2022 – Off Campus Jobs, Walk-In Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process : ITC Infotechcompany is going to recruit candidates for graduates through off campus. The candidates who are completed in BE/B.Tech Branches Eligible to apply. Here you can check ITC Infotech Off Campus address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.
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ITC Infotech Recruitment 2022
|Company Name||ITC Infotech|
|Education||BE/B.Tech – CSE,IT,ECE|
The company is powered by a growing portfolio of specialized solutions addressing critical business challenges, including Industry 4.0 solutions (PLM, IoT and Embedded), Customer Value Management, Loyalty, Trade Marketing & Distribution, Supply Chain Optimization, Data Engineering and Analytics, Healthcare Analytics, Digital Banking solutions and Digital Agriculture solutions. The company provides solutions to enterprises in Supply Chain based industries (CPG, Retail, Manufacturing, Hi-Tech) and Services (Banking, Financial Services and Insurance, Healthcare, Airline, Hospitality) through a combination of traditional and newer business models, as a long-term sustainable partner.
Eligibility Criteria for ITC Infotech Recruitment 2022 :
- Educational Qualification: BE/B.Tech – CSE,IT,ECE
- 60% or 6.5 GPA and above throughout without any running backlogs
- 2020/2021 graduates
Job Description for ITC Infotech Recruitment 2022 :
- Provide Level 1 support for end user issues and convey resolutions to end user queries
- Properly escalate unresolved queries to the next level of support
- Log, Track, Route and redirect problems to the correct resources
- Single point of contact for the end users related to Issues/Requests
- Act as an interface between the third party vendors to coordinate, log, track and follow up till the end of ticket lifecycle.
- Resolution of Service Incidents and Service Requests that required onsite intervention
- Provide Remote resolution to issues/queries where applicable
- Ensure proper recording, documentation and closure
- Manage and maintain Knowledge management system to update self and team knowledge
Skills Required for ITC Infotech Recruitment 2022 :
- Has experience in working with ITSM based ticketing tools (Remedy, Service Now)
- Working knowledge of helpdesk software, database and remote control tools
- Basic Understanding of Windows Active directory and office 365 to troubleshoot simple issues related to folder access, outlook mails etc.
- Basic understanding of VDI and Citrix tools
- Understanding of printer functionalities
- Understanding of different hardware and OS (Desktop, Laptop, IPAD, MAC)
- Understanding of Microsoft Office suite and troubleshooting basic Microsoft office related issues
- Basic knowledge in simple networking issues (like connecting to internet, network etc.)
- Basic knowledge in different mobile applications
- Ability to multitask in critical situations and provide Proactive and Predictive support
- Proficient in English language and excellent ability to understand and converse with International Client
Documents to be Carried for ITC Infotech Recruitment 2022 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply for ITC Infotech Recruitment 2022 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.