NEC Software Off Campus Drive 2022 | Service Desk Analyst | BE/B.Tech – CSE,IT,ECE

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NEC Software Off Campus Drive 2022 – Off Campus Jobs, Walk-In Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process :  NEC Software  company is going to recruit candidates for graduates through off campus. The candidates who are completed in  BE  /  B.Tech , ME  / M.Tech, MCA, Any Degree Branches Eligible to apply. Here you can check   NEC Software  address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.

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NEC Software Off Campus Drive 2022
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NEC Software Off Campus Drive 2022

Company Name NEC Software
Education BE/B.Tech – CSE,IT,ECE
Location Mumbai
Job Position
Service Desk Analyst

Salary :As Per Company Standards

Experience :  0- 1 Years

NEC Software Off Campus Drive 2022 :Innovation when it matters most. We build software and services that help keep people safer, healthier, and better connected worldwide. Our customers are national governments and international health bodies. They’re also police forces, emergency services, local authorities, and housing providers, all working to prevent harm and provide the right support. Our software and services get them great outcomes.

Eligibility Criteria For NEC Software Off Campus Drive 2022 :

  • Educational Qualification: BE/B.Tech – CSE,IT,ECE
  • 60% or 6.5 GPA and above throughout without any running backlogs
  • 2020/2021 graduates

Job Description For NEC Software Off Campus Drive 2022 :

As a Service Desk Analyst, you will be required to manage service to a large internal staff as well as customer staff, work within contracted SLAs, and delivering best in class services to customers. You will be required to log all the calls that come into the Service Desk via e-mail, telephone, and Internal Portal. You must have specialization in MS Windows and Ubuntu Linux (for desktop) technology. To allocate categorization and prioritization levels in accordance with customer contractual requirements

  • To recognize the importance of good timekeeping, which ensures punctual login to the phone system and aids call management in line with service SLAs
  • To provide Level 1 investigation and diagnosis where applicable
  • To resolve those incidents/service requests classified as first-time-fix, i.e. Password resets and account reactivations/deactivations, Application related tickets, etc
  • To keep users informed of progress (especially post SLA breach)
  • To accurately document the cause of the issue and troubleshooting steps before resolving the call or forwarding to the next level engineer
  • To accurately close (using closure codes),  all resolved incidents, requests and other calls in a timely manner, especially at month end
  • To contribute to team meetings

Skills Required For NEC Software Off Campus Drive 2022 :

  • The service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes.
  • To restore “normal service” to the users as quickly as possible
  • Ensuring that all change/project work is delivered on time and to budget
  • Using technical skills and logical approach to proactively manage all elements of the supported Infrastructure and ensuring high levels of service availability
  • Proactive maintenance of systems, installing patches, upgrades etc.
  • Providing customers with high level technical consultancy 
  • Specialising in the configuration and support of Windows OS (Servers/ Desktop) systems and back office applications
  • Ensure compliance with all documented procedures
  • Be able to work on the Office premises for minimum of 8.5 hours during assigned shift timings or more if the work demands. 
  • Be a part of the 24X7 shift rotation (If Required)
  • Get involved in any other business activities as required

Documents to be Carried for NEC Software Off Campus Drive 2022 :

  • You should carry a copy of the Latest Resume.
  • Aadhar Card (original and photocopy) with three passport size photographs are must.
  • You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
  • Students should have all the essential educational certificates along with the xerox copies.

How To Apply For NEC Software Off Campus Drive 2022 : 

Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.


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